About Us

About CareUK Living

CareUK Living Ltd offers quality care and support serving the private and socially funded care sector. Operating across the Midlands we specialise in community-based care and support, for children (0-17 years) and adults (18 years and over), living with Physical Learning Disabilities (PLD), Neurodevelopmental disorders and Neurological disorders and Mental Health (MH) disorders.

High Quality Care Services

We are a business that works closely and collaboratively with our partners to provide quality care, that you can trust. Our value is in the expertise, diversity and attitude of our people, and those people work with you to promote life skills and independence for the people we care for.
Our team promotes and provides person-centred care, which begins with a thorough assessment of needs, from which we design a personalised care plan that is suited to the individual’s needs. The fact that we are passionate about the care we provide and the people we care for is evident in all we do.

Quality Care You Can Trust

Our team of skilled and experienced professionals work in partnership with you and your family to establish support that meets your needs and planned outcomes. Our support staff have extensive training and ongoing development to ensure the quality of our services to you. We recognise that having personalised care can make a huge difference in helping our service users manages their activities of daily living. We aim to empower you with the confidence and independence that allows you to focus on your interests, goals and ambitions. Support is available on an individual basis, is needs accessed, person-centred and strengths based to ensure a wholistic approach to care provision.

STEP 1

Speak to one of our care professionals about you or your family member’s needs, by calling +44(0) 1604 216 146

STEP 2

Receive a free at home assessment from one of our Care Assessors.

STEP 3

Get matched with a suitable carer.

STEP 4

Begin your personalised care plan

Why Choose Us

We are a commissioned registered provider. We have all the necessary credentials, accreditation and training certifications, our support workers all undergo a full enhanced DBS (background) check prior to being offered employment. We offer you experience and a good reputation (Rated Good by CQC). You can trust that with CareUK Living you are in the best hands, offering you quality care you can trust.

1

Personal care

helping you with daily tasks like washes, showering, bathing, toileting and dressing.

2

Household tasks

we assist with simple housekeeping tasks like laundry and cleaning.

3

Medical support/ intervention

providing medication administration, catheter care, PEG feeding and much more.

4

Community Outreach

we can make arrangements for you to access the community safely. Going to the park, visit family and friends, organising celebrations on bank holidays and even trips and holidays abroad.

5

Mobility Support

we help you with mobilising around the house and complete physical light exercises.

6

Companionship

we spend time with you, being compassionate and kind, ensuring you always have someone to talk to or share a cup of tea with.

Qualified and support workers are at the core and focus of our service provision. All our care staff have the following certifications.

-Mandatory Care training certificate
-Medication Management
-Basic Life Support
-First Aid

We offer a personalised care plan. At CareUK Living, we believe that the most critical aspect of delivering bespoke care and support is person-centred planning, personalised care plans and building a strong bond between our carer and you. We always want to know how you feel and what you want to achieve in life and out of the support and care we give.

We offer flexibility and availability to suit your requirements.

Different Cost and Payment Options are available;

-Local Authority
-Council
-Private or Direct Payments.

What People Say

The care from one member of staff in particular and the team far surpassed our expectations.
As a family, we have found communication with various medical departments and council agencies, an absolute minefield, but one member of staff supported us throughout, supporting applications for increased care needs and providing our whole family with invaluable support, during the last few weeks of our fathers’ life.
The whole team treated Dad, with such skill and care, matching their temperament to his cantankerous personality. We were very impressed. At a time when we felt abandoned by the local GP, the care team made a very difficult situation, much more bearable, and I will never forget their generosity and kindness.
Sending love to that one member of staff and the whole team, if only we had been introduced to you sooner!
Best wishes from the whole family.

Emily S (Daughter of Client/Service User)

Emily S (Daughter of Client/Service User)

I am happy with the current level and standard of care my mother receives. She is always clean and tidy, and her home is well respected. Carers are always polite, and most importantly show care and compassion towards my mother. Communication between office staff, carers and family is very good.

T R (Son of Client)

T R (Son of Client)

I am extremely happy with the service they provide. My son has autism and is nonverbal, his behaviour can be at times difficult and unpredictable. He really loves the time he spends with his carer and always comes back happy.
My son was spotted out on the weekend by his class teacher, who was out with
her own children. She told me she was so touched and impressed with the care and attentiveness his carer gave him.
I would highly recommend CareUK Living. They are friendly and very patient with my son. They’ve built a great relationship with him and I trust them with his care.
It has made a huge difference to him and our family.
J K (Mother of Client)

J K (Mother of Client)

Vision & Values

Professional

“We do the job and do it well.”

Principled

“We say exactly what we mean and mean exactly what we say.”

Caring

“The safety of those we care for, our people and the environment is paramount.”

Collaborative

“No hierarchical structures, just one team.”

Credible

“Everything hinges on our reputation.”
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